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At SmartAqua we pursue excellence in everything we do, and our website is no exception. As part of this commitment to excellence, we want those who visit our website to know they can trust us to provide a safe browsing experience. This trust can only be achieved if our visitors can count on their private information remaining private. This privacy policy is to help you understand what information we use, why we use it, and how we protect it.

The Information We Collect and How We Use It

The personal information we collect from you, our visitor, is provided on a voluntary basis. We may however gather information, such as IP address and site activity, from those who visit our site for the purpose of understanding how we might better structure our website. This information is used for statistical purposes and will not be used to divulge your identity.

Whenever you login, or request information from us, you will be asked to provide certain information about yourself such as your name, address, telephone number, email address, etc. This information will be stored in our database and generally used to respond to your requests. We may also, upon your consent, periodically send you information (via printed or email communications) about our products, or upcoming events. This information will not be provided to third parties except in the case that it is required by law.

Cookies

A cookie is a small amount of data that is sent to your hard drive that helps us to understand your preferences and track your visit. We use cookies to connect you to the information that you have previously selected or entered and also to tailor our website to better fit your interests.

Changing Your Information

If for any reason you are receiving communications from us against your wishes, send us an email from our Contact page. Please include your name and email address, and indicate that you would like to be removed from our list. We are not responsible for the accuracy of the information that you provide us.

Your Rights as a User

Right to information: This right provides the data subject with the ability to ask a company for information about what personal data (about him or her) is being processed and the rationale for such processing. For example, a customer may ask for the list of processors with whom his or her personal data is shared.

Right to access: This right provides the data subject with the ability to get access to his or her personal data that is being processed. This request provides the right for data subjects to see or view their own personal data, as well as to request copies of the personal data.

Right to rectification: This right provides the data subject with the ability to ask for modifications to his or her personal data in case the data subject believes that this personal data is not up to date or accurate.

Right to withdraw consent: This right provides the data subject with the ability to withdraw a previously given consent for processing of their personal data for a purpose. The request would then require the company to stop the processing of the personal data that was based on the consent provided earlier.

Right to object: This right provides the data subject with the ability to object to the processing of their personal data. Normally, this would be the same as the right to withdraw consent, if consent was appropriately requested and no processing other than legitimate purposes is being conducted. However, a specific scenario would be when a customer asks that his or her personal data should not be processed for certain purposes while a legal dispute is ongoing in court.

Right to object to automated processing: This right provides the data subject with the ability to object to a decision based on automated processing. Using this right, a customer may ask for his or her request (for instance, a loan request) to be reviewed manually, because he or she believes that automated processing of his or her loan may not consider the unique situation of the customer.

Right to be forgotten: Also known as right to erasure, this right provides the data subject with the ability to ask for the deletion of their data. This will generally apply to situations where a customer relationship has ended. It is important to note that this is not an absolute right, and depends on your retention schedule and retention period in line with other applicable laws.

Right for data portability: This right provides the data subject with the ability to ask for transfer of his or her personal data. As part of such request, the data subject may ask for his or her personal data to be provided back (to him or her) or transferred to another controller. When doing so, the personal data must be provided or transferred in a machine-readable electronic format.

Changes to this privacy policy

SmartAqua has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our site.  We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Security

We take every reasonable precaution in protecting your information from loss or misuse. If you have any questions about the security of your information please contact us.

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